Looking for the installer?
Choose the installer matching your system and read its release instructions before updating.
Download availabilityNew to Akashic?
Follow the first-run path from model setup to your first project and a useful result.
Getting startedNeed installation help?
Find release notes, known issues, and help with the current testing builds.
Open release supportThings to check first
The model won’t connect.
Check the selected provider and account, your network connection, and the provider’s usage limits. Reconnect through the app’s setup or settings flow. Keep the exact error message for a report, but remove any credentials.
A task stopped or didn’t finish.
Read the error details and check whether the task is waiting for input or approval. Verify the provider connection and required tool access before retrying. If an external action may have completed, check its outcome before repeating it.
I can’t find my output.
Check the active project folder and the file path in the conversation. If no file was created, ask Akashic to save the result in your workspace and verify the saved file.
I found a bug.
Include the app version, operating system, steps to reproduce, expected behavior, and actual result. Redact private information before sharing screenshots or logs. Open a GitHub issue.